1. Who we are
Guangdong Haikuo Composite Materials Co., Ltd. (“Haikuo,” “we,” “us” or “our”) is an FRP pultrusion manufacturer based in China. For the purposes of this policy, Haikuo is responsible for the personal information collected through this website.
Address: Dayou Village, Jiaoxia, Shiwan Town, Boluo County, Huizhou City, Guangdong Province, China.
Website: https://frpgdhk.com/
Contact: Helena Wang
WhatsApp: +86 189 5198 8522
2. Information we collect
We may collect information that you provide directly, information generated when you use the website, and information received from advertising or analytics services.
Information you provide
- Name, company, work email, phone or messaging contact, country or region.
- Product, application, estimated quantity, buyer type, project stage and purchase timing.
- Drawings, photographs, dimensions, specifications, destination and other project details.
- Messages and records of our communications with you.
Information collected automatically
- IP address, browser and device information, approximate location, referring page and pages viewed.
- Cookie identifiers, campaign parameters such as UTM source, medium and campaign, landing page, referrer and advertising click identifiers.
- Interaction and conversion events, such as form starts, successful inquiry submissions and clicks on contact methods.
3. How we use information
We use information to:
- Review your request, answer questions, prepare quotations and discuss samples or orders.
- Evaluate drawings, applications, manufacturing feasibility and delivery requirements.
- Provide customer service and maintain business records.
- Operate, secure, troubleshoot and improve our website and inquiry process.
- Measure website and advertising performance, attribute inquiries to campaigns and improve the relevance of our marketing.
- Comply with legal obligations and protect our rights, users and business.
Where applicable, we process personal information based on your consent, steps taken at your request before entering a contract, performance of a contract, our legitimate business interests, or compliance with legal obligations.
4. Cookies, analytics and advertising
Our website may use essential cookies and, where configured and permitted, analytics or advertising technologies from providers such as Google, Meta and LinkedIn. These technologies may use cookies, pixels, device identifiers or similar tools to understand website activity, measure conversions, create audience segments and show or evaluate advertising.
Third-party vendors, including Google, may show our ads on sites across the Internet and may use cookies or device identifiers based on a previous visit to our website. Where required by law, non-essential technologies will be used only after consent.
You can manage cookies through your browser and the consent controls available on our website. You may also manage advertising preferences through Google Ads Settings, Meta Ad Preferences, LinkedIn advertising preferences, or the Network Advertising Initiative opt-out page.
5. How we share information
We may share information only as reasonably necessary with:
- Our employees and authorized team members who handle inquiries, technical review, production, shipping or customer service.
- Website hosting, email, form, security, analytics, advertising, CRM, logistics and other service providers acting for us.
- Professional advisers, authorities or other parties where disclosure is required by law or necessary to protect rights and safety.
- A buyer or successor in connection with a merger, reorganization or transfer of all or part of our business, subject to appropriate safeguards.
We do not sell personal information for money. Depending on the law that applies to you, the use of some advertising technologies may be considered “sharing” or “targeted advertising.” Where required, you may object or opt out through the controls described in this policy.
6. International transfers
Haikuo is located in China and works with customers and service providers internationally. Your information may therefore be processed in China or other countries whose data-protection laws may differ from those in your location. Where required, we use reasonable contractual, organizational or technical safeguards for international transfers.
7. Data retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining quotation and order records, meeting legal or accounting requirements, resolving disputes and preventing abuse. Retention periods vary according to the type of record and the nature of the business relationship.
8. Security
We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your privacy choices and rights
Depending on your location, you may have the right to request access to, correction of or deletion of your personal information; object to or restrict certain processing; withdraw consent; request a portable copy; or complain to a data-protection authority.
You may also ask us not to use your contact details for direct marketing. To make a request, use our contact page or contact Helena Wang by WhatsApp. We may need to verify your identity before completing a request.
10. Children’s privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
11. Third-party websites
Our website may link to third-party websites, social networks or platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.
12. Changes to this policy
We may update this policy when our website, services, advertising tools or legal obligations change. The revised version will be posted on this page with an updated date. Material changes may be communicated in an additional notice where appropriate.
13. Contact us
For privacy questions, data requests or concerns, contact:
Guangdong Haikuo Composite Materials Co., Ltd.
Attn: Helena Wang
Dayou Village, Jiaoxia, Shiwan Town, Boluo County, Huizhou City, Guangdong Province, China
WhatsApp: +86 189 5198 8522
Online: https://frpgdhk.com/contact/